FREQUENTLY ASKED QUESTIONS
WHAT SERVICES AND PRODUCTS DO YOU OFFER? WHAT ARE YOUR RATES/PRICES?
Please refer to my COMMISSION and PRINT SHOP pages!
COMMISSIONS
WHAT ARE COMMERCIAL VS NON-COMMERCIAL USE COMMISSIONS?
NON-COMMERCIAL (aka PERSONAL USE) commissions means that the artwork will not generate profit. Using it as a wallpaper/pfp on non-profit sites (Twitter, Instagram, etc.) or printing it for yourself is non-commercial use.
COMMERCIAL USE commissions means that the artwork will be used to generate income or solicit customers. Using the artwork for marketing purposes, streaming assets, or any kind of merchandise falls under commercial usage.
Please refer to my TOS → Copyright & Usage Policy for more details!
COMMERCIAL USE commissions means that the artwork will be used to generate income or solicit customers. Using the artwork for marketing purposes, streaming assets, or any kind of merchandise falls under commercial usage.
Please refer to my TOS → Copyright & Usage Policy for more details!
WHERE CAN I SEE MORE OF YOUR WORK?
HOW DO I COMMISSION YOU?
Easy! After reading the TOS, fill out the form at the bottom of my COMMISSION page.
WHAT HAPPENS AFTER I SUBMIT A COMMISSION INQUIRY?
- PROJECT DISCUSSION
- Once I have received your submission, I will email you with a quote and a rough timeline. I may request additional information about the project here.
- If everything looks satisfactory to all parties, I will send the invoice. The invoice can either be completed immediately OR after thumbnails have been approved.
- PROJECT WIP
- After discussion, I will send the thumbnails for approval. One round of revisions is included in the quoted price, but further revisions will incur an additional fee.
- The invoice is due after thumbnails are approved. Further work on the commission will not be done until the invoice is completed.
- Any additional alterations beyond this point may incur a fee depending on the severity of the requested changes. Simple changes that don’t require redrawing will be done at no additional cost.
- PROJECT COMPLETION
- Once the client has confirmed the completion of the project to their satisfaction, all relevant deliverables will be uploaded to the shared Google Folder. The files are not kept permanently, and any files not saved within 2 weeks won’t be refunded if lost.
- Unless otherwise specified, the commissioned artwork will be uploaded to the artist’s portfolio and social media.
PRINT SHOP
SHIPPING POLICY
- Orders are typically shipped within 2 business days of the order. Orders that have any pre-order items will NOT be shipped until all items are in stock.
- Shipping in the US is free for orders of $100 and above, or $150 and above for international orders.
- A tracking number will be sent to the listed email within 24 hours of processing the order. Please check the tracking number before contacting support!
- If an order has not been received by the estimated date, please email peejdoodles@gmail.com with the subject "PRINT SHOP ORDER" and I will get back to you as soon as I can!
RETURN POLICY
All sales are final. However, if the items have arrived in damaged conditions, please email peejdoodles@gmail.com with the subject "PRINT SHOP ORDER" and include any relevant details and pictures of the damaged goods. Depending on how long it has been since the prints have been delivered, you may be issued a refund OR replacement prints.